When we learn to write in ways that communicate our tone of voice, not just our mastery of rules, we learn to see writing not as a way of asserting our intellectual superiority, but as a way of listening to each other better. We learn to write not for power, but for love.
I’ve been reading McCulloch’s Because Internet1, brushing up on the origins of so-called internet speak, emoji, and other ways language has changed and evolved throughout history. This line made me pause because it captures how I’ve been thinking about writing, particularly in a business communications context. You can show care in writing by being succinct, straightforward, and considering the readers’ time and attention.
p 154, Because Internet (Gretchen McCulloch, Riverhead Books) ↩